Order and Payments
The cut-off time for Classic and Petite size cupcakes 12 pm the business day prior. The cut-off time for our Cakes and Celebration Cakes is 4 pm two days before.
If the flavour you have ordered is not available we will contact you to arrange a replacement flavour.
We cannot guarantee all flavours will be available at the time of ordering.
We do not take or confirm special orders via email or fax. Please note that full payment is required upfront on placing orders. We reserve the right not to accept an order. If you notice an error in the order confirmation you must notify us by phone or email by 12.00 noon the day before the order is due to be collected.
You can order and pay online through our secure website using a credit card or Paypal.
You can order and pay over the phone on 1300 769 385.
For our corporate clients, we will issue a Tax Invoice if order placed over email or phone.
We accept Cash, VISA, Mastercard, American Express, Paypal, EFTPOS and Direct Deposit.
Please email us at orders@vanillacupcakery.com.au with your order details (Qty, date & time etc) and the delivery addresses and we will quote your order asap.
You can pickup your order at our store on 209 Rocky Point Road Ramsgate anytime between 9 am and 4 pm Monday to Friday or Saturday between 9 am and 12 pm.
Once you have ordered the products you require click on checkout, here you will be prompted to enter either delivery or pickup for your order.
If you made an error don’t worry please contact us asap at either orders@vanillacupcakery.com.au or call us on 1300 769 385 and we will assist you with your order.
Deliveries
Please email us at orders@vanillacupcakery.com.au with your order details (Qty, date & time etc) and the delivery addresses and we will quote your order asap.
You can pickup your order at our store on 209 Rocky Point Road Ramsgate anytime between 9 am and 4 pm Monday to Friday or Saturday between 9 am and 12 pm.
Once you have ordered the products you require click on checkout, here you will be prompted to enter either delivery or pickup for your order.
If you made an error don’t worry please contact us asap at either orders@vanillacupcakery.com.au or call us on 1300 769 385 and we will assist you with your order.