You can order and pay online through our secure website using a credit card or Paypal.
You can order and pay over the phone on 1300 769 385.
For our corporate clients, we will issue a Tax Invoice if order placed over email or phone.
We accept Cash, VISA, Mastercard, American Express, Paypal, EFTPOS and Direct Deposit.
We certainly do deliver to corporate clients and business.
Please include all your building details in the order form including loading dock and mailroom if applicable.
We can deliver to your reception or meet you on a specific level.
Please let us know if you are on a level that cannot be accessed by lift and our driver will contact you on arrival.
All our corporate boxes are clearly labelled with your contact details on each box.
Gluten-Free and Vegan products are boxed and labelled separately.
There is a minimum product order of $40.00 inc GST to be placed excluding delivery costs to qualify for delivery.
If you are sending a gift to an apartment, hotel or Hospital etc please ensure you provide the recipient’s contact name and a mobile number when placing the order.
We cannot deliver the order without a recipient contact number on your order form.
We will contact the recipient on the day of delivery to arrange a time they can accept the delivery.
If they do not answer we will leave a message and wait for them to contact us to arrange a suitable delivery time.
For security reasons, we cannot leave your gift unattended.
Our Cake and Cupcake Sydney delivery service is available to the Sydney CBD and selected Sydney metro areas. Our delivery checker is available on the home page to see if we deliver to your suburb.
Deliveries are made during business hours Monday to Friday and Saturday between 9 am and 12 pm. We aim to deliver as close as possible to your chosen time. If our drivers are delayed due to unforeseen circumstances, you will be contacted as soon as possible with updated delivery time.
Vanilla Cupcakery owns and operates refrigerated vehicles and employs our own drivers and we definitely do not use couriers ensuring your delivery arrives in perfect order.
The Delivery fee is dependant on suburb chosen and displayed in our delivery checker and checkout pages.
The minimum product order is $40 to enable delivery.
Please note that all our products are baked fresh onsite in our commercial kitchen, which handle ingredients used to make all our products. While we do have processes in place to minimise the risk of cross-contamination, we have one commercial kitchen and do not have segregated production lines, so cross-contamination of ingredients is possible.
All our kitchens handle all the main allergens of dairy, nuts, peanuts, gluten (wheat), egg, sesame, sulphites and soya.
If you have a serious allergy to any of these allergens, or one which could cause you to have a major allergic reaction, sadly the only way for you to be 100% safe is not to eat any of our products.
Absolutely, our Pastry Chef’s bake generally twice a day to keep up with demand.
Please email us your request at [email protected] and we will email you a list of ingredients.
We do make a chocolate Vegan cupcake with Vegan Vanilla Icing. The minimum order is 12 Classic size cupcakes or 24 Petite size cupcakes. We need 3 days notice for the Vegan cupcakes.
All of our products are made by hand by our Pastry Chef’s and are baked to order. Since we do not use preservatives in our products, our yummy desserts are best served sooner rather than later and at room temperature. Our cupcakes will last up to 3 days in an airtight container.
